If you are needing assistance, kindly refer to any of the FAQ questions below (if your specific question is not listed, please contact Aweber support at: www.aweber.com/support.htm .

(Please note that you receive your e-mail announcement at the same time as many thousands of others. At times, having so many attempting to access the links all at once, can cause strange and unexplainable computer behavior. Simply trying again at another time can solve a problem...but not always! For further assistance,
please look for your question and its solution below. My contact information is there as well.)

1. "I did not receive an an e-mail that a new WINGS has just been posted, and I know I am on the list!"

Solution: The deliverability rate of mass e-mails (or any e-mails) is never 100%. Aweber, who out-sources my e-mail list, has one of the very highest deliverability rates. Because there are so many computer and e-mail situations now present, including spam filters (you may want to check your junk mail folder), server situations ,full e-mail boxes, and any and other strange and unexplainable computer glitches, it is simply not possible for a 100% deliverability rate. You may want to check the site frequently if you are sensing that another energy alert is probably ready...most people seem to just know that it is time. Nothing is ever perfect, especially in the computer world, and we are doing our best to serve you. In addition, you can try some of the solutions below:

1. Because all ISP's are different, you may not receive your notification e-mail for 24 hrs. after it has been sent. If you have still not received it after 24 hrs, please go to #2 or further.

2.  Your ISP may have been unable to deliver your e-mail. In this case, please re-subscribe with an alternate e-mail, or contact AWeber support at: www.aweber.com/support.htm and they will check to see if your e-mail address was deliverable and give you some advice.

3.  Check your "junk" folder to see if it is there.

4. It can be especially helpful to add announcements@emergingearthangels.com to your contacts/address book.

5. You may have accidentally deleted the e-mail...possible, but doubtful!

2. "I have a new e-mail address and need to change it for your e-list."

Solution: You can change your e-mail address and any other specifications by clicking on the link at the bottom of your e-mail announcement from Emerging Earth Angels. Click on the link for "To unsubscribe or change subscriber options," then, "change details."

3. "The newest version of WINGS is not showing on my computer screen! The WINGS post from several days ago is all that seems to be there."

Solution: I can assure you, the newest version has indeed been posted, even though you may not be seeing it. To remedy this situation,  you can type this url into your browser window:

4.  "My confirmation link will not work!"

Solution: Aweber has VERY LONG links! I haven't been too wild about this situation, but here is what you can do. Give your computer plenty of time to follow the link before you give up. If you have a slow connection, this might take awhile. In addition, you can
come back to it later and try again, as there may be temporary internet connection issues. If you get an error message, it may be because you subscribed over 30 days ago. After 30 days, your subscription link expires and you will need to re-subscribe. If none of these solutions works, please contact Aweber support at www.aweber.com/support.htm and they will assist you.

5. "The links in the e-mail announcement won't work for me."

Solution:  For a very few of you, including some of you who have some of the AOL email programs, the links in the e-mails may not be clickable. Simply copy and paste the url address of the link into your browser window. For information about books, or to view the latest WINGS post, kindly go to www.emergingearthangels.com and access any information through the links on the web site .

6. "I do not know how to copy and paste a url into my browser window!"

Solution: Highlight the url text given to you in any of the above solutions, press CTRL C, move you cursor into the address window at the top of your screen, highlight the http address that is currently there, and then press CTRL V and Enter. Or simply just type in the address yourself.

7. "I can't access your web site anymore!"

Solution: For some unknown reason, this situation can occur for a very few of you. None of the "experts" seem to know why this is happening. We have tried everything on our end, but suspect it is some sort of problem related to your browser. The best thing to do, is to do a Google search for Emerging Earth Angels and access the site from another source.

8. "I would like to contact you."

Solution:   I no longer accept e-mails. To contact me, please refer to the instructions on the  Emerging Earth Angels  web site by following this link:

www.emerginearthangels.com/contact.htm

I would love to hear from you! 

Thank you for your continued interest in the offerings of Emerging Earth Angels. May the light continue to shine on your path, as it guides you on your own special journey. In sharing our united energy as one in the same,